I had a thought the other day when I was staring out the window, pondering. I was thinking about the shift of a technology from a developing phase to a ubiquitous phase. At what point does a technology or service just become a basic utility? This is showing my age a bit, but I remember […]
I have yet another new term I’ve started using lately. It’s called, Tightening the Vise. So what does it mean? If you know me by now, you know what I’m going to do. I’m going to tell a story! So once upon a time, there was a recurring business process in a medium-sized organization. Let’s […]
One time, a friend of mine was dealing with some significant health issues so they ended up traveling to receive treatment at one of the top healthcare providers in the country. After the experience was over, they shared a valuable sentiment; that it is incredibly easy and straightforward to receive care at this location because […]
As a leader in an organization, a concept you need to become familiar with is that of, “High quality, high velocity decisions.” Many, many decisions pass in front of me every day. As I read my emails, watch my text messages, and attend my meetings, there are either specific decisions asked of me, or opportunities […]
In my role I spend a huge amount of time on peer reviews and design reviews. Recently I had the privilege of being able to do design reviews for some interns who are here for summer internship. It was a ton of fun because here are people with fresh new ideas and fresh new perspectives, […]
For those of you that know me, I have a swimming pool, but the pump has been broken since about March (so basically I’ve been cleaning it manually the entire summer). I have had a multitude of people out to troubleshoot and try various things to fix it, to no avail. Several pool technicians have […]
Well, that was an extended break—longer than I expected. It’s interesting to see how easy it is to fall out of habits quickly. I’ve read in more than one place that you need to stick with something for at least 30 days to make it a habit, but it sure is easier than that to […]
Lately, I find myself saying a specific phrase more and more often. If we are deciding whether to take on a new project or start a complex effort, it always seems to come back to this: “Yes, if we can find the right person to do it.” I’m starting to believe more and more that […]
Balancing Freedom of Motion With Guardrails Reviewing my last two blog posts, I realize I still have more to say on this topic. I am greatly challenged by this idea of guardrails and business rules. Generally speaking, I am a fan of The HP Way of management, where the idea is that you empower people […]
Looking back at last week’s blog post, I realized that I’m not done talking about Good Intentions. If you can’t tell, I’m not a fan of administrative controls. If you have business rules, you can’t just tell people to follow them and expect it to happen. There will always be a moment where someone is […]
Knuggets of Knowledge 