Why it’s OK to Let People Fail

My first “real job”, part-time in high school, was at a pizza restaurant. I ended up working there for several years, even into college. I eventually was promoted to assistant manager! When I was working there in my early 20s I had reached a point where I could do any job in the store faster […]

Measurement and Metrics, a Cautionary Tale

In my last post, I talked briefly about measurement. I related a common management saying that goes something like this, “If you can’t measure it, you can’t tell if you are improving.” I don’t know who said it so I went trying to research and find out. Fascinatingly, I never did find the actual original […]

Communicating Vision as a Leader

As I’ve mentioned before, I’m a fan of Management by Walking Around. One time, when I was a manager, I was wandering around doing my management thing and I was sitting at a desk with an engineer who was working on a project. As they showed me what they were doing, I realized the solution they […]

My New Favorite Skill: “Dealing With Ambiguity”

I heard about a concept this week that I like, which is the phrase, “Dealing With Ambiguity”. Now, this is a pretty straightforward phrase, but the context in which I heard was very interesting. It was the idea of this being a very specific skill that can be practiced and trained. In the area of […]

I’ve Painted Myself Into a Corner!

I have an analogy I like to use a lot. Have you ever felt like you’ve painted yourself into a corner? Or you see someone who thinks they have? This is a well-known analogy, but I’m going to take it one step further. Frequently when I see people who are convinced they have painted themselves […]