No Seatbelts? Problem!

A follow up on this post. A year had passed. All was going well. Everything seemed great! Until… There was a minor accident. A delivery truck got into a fender bender with another car, and without a seat belt the driver was slightly injured. The driver was, naturally, not happy, and threatened legal action against […]

The Concept of “Stickiness”

How many times have you bought some newfangled cool product thinking, “I’ll use this all the time!” Only to find that actually…you never really use it. The quintessential example is, of course, the exercise bike. But there’s other examples too, such as kayaks or bread makers or hot tubs. But sometimes, it “sticks”, and you […]

No Seatbelts? No Problem!

Once upon a time, an analyst was working with a team on a business problem. The team was tasked with improving the delivery velocity for drivers in vans dropping off packages. The goal was to improve quality with faster average delivery times, thus resulting in more packages delivered per driver per day. The measurement for […]

They Can, They Have, They Will

My previous post on understanding other people’s actions and decisions has what I believe is a very important followup. And this concept I’m about to discuss extends way beyond business, but includes politics, friendships, and life in general. I mentioned that sometimes people seem unable or unwilling to understand the line of reasoning that another […]

Understanding, Even If You Don’t Agree

I believe there’s a valuable skill that all people should have, and it is the skill of understanding why other people are making the decisions they are making. This can be a difficult skill to hone, and I was thinking about why this is. Here’s some thoughts I have on why it can be difficult. […]

Prioritization as a Life Skill

Many of my posting ideas come from thoughts that cross my mind at random times during the day. Here’s one that struck me while walking to a gate at an airport. I was thinking about how I haven’t written a blog post in a while and I was trying to get at some root causes […]

The Art of Constructive Complaining

It is natural at work to get frustrated and want to complain to someone. But just random complaining is not useful and in fact can frustrate the other person. Here’s some advice on this topic: It’s ok to complain about something, but bring a solution or at least some brainstorming ideas as the next step. […]

More Terms! The Theme Park Effect.

Let’s continue talking about some personal terms and memes. Today’s is called “The Theme Park Effect”. (I don’t really call it that but I don’t want to name-drop any specific companies.) And the concept is as follows; if you can slowly lower the OPEX, even if it impacts quality, and it doesn’t really effect your […]

Musings on Business and Quality

Over the holidays I ended up having multiple conversations with different people on business and strategy. That either makes me incredibly boring at parties or incredibly engaging…I guess it depends on the type of parties you go to. Anyways, here’s one anecdote I found myself talking about a lot. I know a high school student […]