Does the Process Matter? Or, More About Process vs Results.

After posting last week’s blog post, I realized I have more I want to say about effort versus results. Or more accurately, about process versus results. I heard a saying one time, it went along the lines of: “A sub-par team will produce sub-par results no matter what process is used. Conversely, a good team […]

Be Productive By Not Being Productive

I’ll be honest, I had to force myself to write this blog post today. But I already skipped writing for almost two weeks, and I told myself that I could not have another sandwich today until I wrote and posted a blog post. And I have to learn to be disciplined and keep my promises […]

How Do We Clone This Person?

In most places I’ve worked, there’s always those two or three people that are superstars, that seem to know everything and get everything done. As a result, those people also tend to be the most overworked. And at these places, it seems like management always makes the same joke, “We need to figure out how […]

Why it’s OK to Let People Fail

My first “real job”, part-time in high school, was at a pizza restaurant. I ended up working there for several years, even into college. I eventually was promoted to assistant manager! When I was working there in my early 20s I had reached a point where I could do any job in the store faster […]

Measurement and Metrics, a Cautionary Tale

In my last post, I talked briefly about measurement. I related a common management saying that goes something like this, “If you can’t measure it, you can’t tell if you are improving.” I don’t know who said it so I went trying to research and find out. Fascinatingly, I never did find the actual original […]

Communicating Vision as a Leader

As I’ve mentioned before, I’m a fan of Management by Walking Around. One time, when I was a manager, I was wandering around doing my management thing and I was sitting at a desk with an engineer who was working on a project. As they showed me what they were doing, I realized the solution they […]