True Process Improvement and Innovation? Or Just “Tightening the Vise”?
I have yet another new term I’ve started using lately. It’s called, Tightening the Vise. So what does it mean? If you know me by now, you know what I’m going to do. I’m going to tell a story! So once upon a time, there was a recurring business process in a medium-sized organization. Let’s […]