When “No” Doesn’t Mean “No”

I remember a valuable lesson I learned from a mentor a few years ago. I was speaking to this person and probably complaining about how our organization had so many processes and policies that it felt like we couldn’t do anything, everything we wanted to do we were told “no”. He said something really valuable. […]

Living in the Contradictions

One important personal concept that you have to learn to handle, especially as you get more senior, is how to handle what are seemingly contradictions. Let me explain via example. As you get more and more senior, you need to stop worrying about the days, in terms of what specific things did you accomplish today. […]

Picking Apples vs Planting an Orchard

Imagine your goal is to gather apples. Your immediate instinct might be to wander through a forest, spotting ripe fruit on the ground and collecting them. For a small family or a spontaneous snack, this works perfectly. There are apples readily available, and the effort is minimal. This “foraging” approach is akin to how many […]

Everything I Tell You is Wrong

I started a training class one time with this statement. Sometimes I still do. It’s intentionally facetious, a tongue-in-cheek admission that aims to set the stage not for certainty, but for critical thought. Because the simple truth is, for almost every topic, every rule, every best practice, there will always be exceptions and edge cases. […]

Common Sense and Strawmen

Something I’ve started to hear more and more lately is “just use common sense in your decision making”. Well, the problem is, you’d be surprised at how much gap there is between different people’s definition of common sense. So here’s an example. I spilled some juice on the counter the other day and I went […]

No Seatbelts! BIG Problem.

Following up on this post. I was discussing this post with someone who was giving me feedback, and their comment was, “well yeah nothing happened, but that’s because the consequences weren’t big enough. What if the driver had been seriously injured?” So I thought about that while I was writing the post, as in, what […]

Don’t Ignore the Details, But Also Look at the Big Picture

Business leadership hinges on effective decision making. Colonel John Boyd, a renowned military fighter pilot, developed the OODA loop after studying this critical skill through the lens of aerial combat. Boyd determined that superior decisions follow a cycle of four steps: Observe, Orient, Decide, and Act—a framework now widely applied beyond military contexts. Plenty has […]