Expectation Management For Your Clients

I was talking to my wife about work, which I realize sounds incredibly boring but we find it interesting. Anyways, my wife is a partner in an accounting firm and she has been signing up a lot of new clients lately. We were talking about expectation management with clients, and how there’s an aspect of […]

Be Realistic About Skill Expectations

I was reading a business book yesterday and saw an interesting statistic. The book asserted that in most organizations, the senior/principal/partner-level technical staff are significantly under-delegated. That is, almost 50% of the tasks could be performed by more junior personnel. This was presented as a key financial issue, because if you can move tasks to […]

Everything I Say Is Wrong

I spend a lot of time in my role teaching. Either giving presentations, coaching persons, maybe even making videos on technical topics. And something super important I’ve learned in my career is that whenever I make a statement when explaining something, is that I’m probably wrong. In fact, I’ve started saying that at the beginning […]

Anything is Possible (Given Enough Time and Money)

I wanted to post a follow-up to last week’s post. I really like looking through the lens of “We could theoretically finish eventually, but do we have enough time and money to get there?”, which is really just a practical implementation of the “iron triangle” (fast, cheap, good, pick two). But there’s another nuance here […]

It Will Work Itself Out, Because It Has To

I heard a really good piece of wisdom from someone the other day. I was checking on the status of a project, and I asked something along the lines of, “Well, how do you feel? Do you feel like this will succeed?” The lead’s reply was actually really good. They said, “Yes, this will work […]

Lessons From a Project Manager

I was going to write a blog post on a classical project management concept, namely, the idea of up-front costs versus total cost of ownership (TCO). This is the idea that paying more for quality and the foundationals up front actually saves you more in the long run, because cutting those costs in the beginning […]