If You Don’t Break The Rules, Are You Even Trying?

I realized I have even more to say about this allegorical post. Dale Earnhardt, Jr., famously said one time, “If you ain’t cheatin’, you ain’t tryin’,” While I understand the competitive spirit he has that drives that line of thinking, it really got me thinking about my allegory about where the lines are, when you […]

A Grain of Sand

I remember one time watching an anthill, all those ants digging and digging. One thing that struck me even as a kid was how each individual ant only would bring up one grain of sand. How does one grain of sand make any sort of difference? And yet, when combined with all the other ants, […]

No Seatbelts? Problem!

A follow up on this post. A year had passed. All was going well. Everything seemed great! Until… There was a minor accident. A delivery truck got into a fender bender with another car, and without a seat belt the driver was slightly injured. The driver was, naturally, not happy, and threatened legal action against […]

No Seatbelts? No Problem!

Once upon a time, an analyst was working with a team on a business problem. The team was tasked with improving the delivery velocity for drivers in vans dropping off packages. The goal was to improve quality with faster average delivery times, thus resulting in more packages delivered per driver per day. The measurement for […]

More Terms! The Theme Park Effect.

Let’s continue talking about some personal terms and memes. Today’s is called “The Theme Park Effect”. (I don’t really call it that but I don’t want to name-drop any specific companies.) And the concept is as follows; if you can slowly lower the OPEX, even if it impacts quality, and it doesn’t really effect your […]

Musings on Business and Quality

Over the holidays I ended up having multiple conversations with different people on business and strategy. That either makes me incredibly boring at parties or incredibly engaging…I guess it depends on the type of parties you go to. Anyways, here’s one anecdote I found myself talking about a lot. I know a high school student […]

Being Data-Driven in Decision Making

Seems like I’ve been talking a lot lately about data, metrics, KPIs, and how that impacts your strategy, vision, and decision making. Well, here’s more. Here’s something I’ve witnessed that, in retrospect, is pretty fascinating. One time I was part of a team that covered an extremely large territory as a specialized service provider. We […]

Words vs Actions; Or, How To Read The Room

If you are looking to grow your career and move into the leadership space, either as a manager or director or whatever, here’s a lesson I’ve learned that I’ve never read in a book or heard in a training class. This actually probably applies to everyone, but is of particular interest if you are a […]

Talent Might Be Hiding Anywhere

I wanted to follow up on last week’s post. One thing I love about music is, you can explore it forever and continue to discover more and more. What I mean is, you might have your very favorite albums and performers and songs and genres, but if you really dig around you will very likely […]